Optimized Operations

Improving Data Quality to Eliminate $4M in Discrepancies Case Study

Analytics | Optimized Operations

Improving Data Quality to Eliminate $4M in Discrepancies

Business Driver Our Client, one of the nation’s top 5 healthcare Payers, was experiencing a large number of data quality...

Maximizing ACA 3R Payments for a Healthcare Startup Case Study

Optimized Operations | Program Execution

Maximizing ACA 3R Payments for a Healthcare Startup

Business Driver An innovative Healthcare Consumer-Oriented and Operated Plan (CO-OP) established under the authority of the Affordable Care Act (ACA)...

Estimating Cost with Advanced Analytics Case Study

Analytics | Optimized Operations | Program Execution

Estimating Cost with Advanced Analytics

A large global company needed to plan the rollout of a new ERP system to hundreds of manufacturing sites throughout...

Data Science for a Safety Net Hospital Case Study

Analytics | Optimized Operations

Data Science for a Safety Net Hospital

Community acquired infections (CAI) are among the most common reasons for admission at regional safety net hospitals. CAI is emblematic...

Social Media Enables Outlook Migration Case Study

Optimized Operations | Technology

Social Media Enables Outlook Migration

A major global financial service firm was migrating 19,000 users from Lotus Notes to Microsoft Outlook. The goal was to...

Driving a Mission-Critical Deployment for a 7,500-Store Retailer Case Study

Optimized Operations | Program Execution

Driving a Mission-Critical Deployment for a 7,500-Store Retailer

A prolonged decline in sales at a $2B international retailer that led to the replacement of its CEO focused the...

Designing a Financial Information Hub Case Study

Analytics | Optimized Operations | Technology

Designing a Financial Information Hub

The US healthcare system is undergoing significant change in both the regulatory framework under which it operates as well as...

Ensuring 3R Compliance with the ACA Case Study

Analytics | Optimized Operations

Ensuring 3R Compliance with the ACA

In March 2010, the federal government regulated comprehensive healthcare reform through passage of the Patient Protection and Affordable Care Act...

Modernizing a Customer Contact Center Case Study

Optimized Operations | Program Execution

Modernizing a Customer Contact Center

After years of rapid M&A growth, a top-5 bank faced a fragmented and aging customer contact center landscape. As the...

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