Cloud is at the top of the hype curve and every CIO is in some way talking about cloud technology. However, our experience is that most technology executives are looking at cloud through a lens that is focused on technology, rapid deployment and cost reduction. In addition to these aspects<span. . .
Our Client was experiencing dissatisfaction from both customers and stakeholders for its obsolete and limited online offerings. Competitors had bypassed our Client by offering personalized online experiences, intuitive navigation, extensive services, easy transactions, and mobile enablement
The COO and annuity business GM needed to understand on-going, systemic issues for New Business customer service and operations. Marketing’s view of sales performance/customer feedback (negative & losing share) was disjointed from operation’s own view (green scorecards). Specific issues and
A $500 million global manufacturing company, was experiencing cost competitiveness problems and on-time delivery issues. Our Client set ambitious targets for cost reduction, improved customer satisfaction, and increased revenue. After an internal review, our Client’s leadership determined that the
Tagged in: Aligned Enterprise, Growth & Acceleration, Innovation, Products & Distribution, Program Execution