On January 7th, 2020, our colleagues Eric Gonzalez and Tori Anderson attended Tales from the Trenches, hosted by MATTER Health. The founder and CEO of BrightStar Care, Shelly Sun, was interviewed by moderator Ross Levine, CFO of VillageMD.
Over the course of the event, Shelly told her origin story about starting off as a CPA and eventually founding BrightStar Care. In 2001, Shelly was looking for an at-home agency for her grandmother and spent countless hours attempting to find an agency that provided the full continuum of care. As she researched the market, Shelly found that no organization provided both medical and non-medical care, which led her to develop BrightStar in 2002 in the suburbs of Chicago.
BrightStar Care prides itself on providing full services for its members. Today, BrightStar has evolved into a franchise operation with 345 locations in 39 states. Most franchisees and staff share a similar story to Shelly in regards to having issues finding a single agency for their loved ones as they require home health care.
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