Insight Paper 7.21.2022

A Review of the Epic Move to Hyperdrive

Information to know before transitioning to Hyperdrive.

A Review of the Epic Move to Hyperdrive

WHAT IS HYPERDRIVE?

Epic Systems announced that the company is moving the current primary end user application Hyperspace to a new web-based client application, Hyperdrive. The switch from the previous client, Citrix, will require certain code level changes to update integrations within each application as well as third-party products integrated with Hyperspace. Hyperdrive will completely overtake Hyperspace in 2023, and all customers and apps need to be migrated and configured by the November 2023 release.

WHO DOES IT AFFECT?

All customers utilizing Epic’s software across all applications will be expected to migrate to Hyperdrive by the November 2023 release. Certain functions and integrations used currently in Hyperspace may not be functional if not correctly configured or migrated to Hyperdrive. Most customers are expected to transition their users to Hyperdrive in 2022 and 2023, though a few may not complete this transition until later.

WHAT CAN PEOPLE EXPECT?

All Epic customers should expect to be contacted by their Technical Services representative to prepare for this change. They will provide a “Hyperdrive Checklist” containing all the information needed to make sure everything is migrated properly. It includes instructions for:

Planning

  • Planning timelines specific to your organization: Figuring out the best roll-out method for migrating to Hyperdrive (i.e., Individually by department, application, or a Super User start).

Implementation

  • Application Pre-requisites: There are 57 in total for all apps (ex. Ambulatory has eight), which are accessed through Epic’s UserWeb. Not all pre-requisites may affect your organization if you are utilizing specific Epic applications.
    • February 2022 is the first release to contain all the pre-requisites for Hyperdrive migration, so at the very least all customers must at least be on that version.

Integrations

  • 3rd Party integration: To ensure compatibility with the web-based framework, all 3rd party applications must make necessary changes to roll off Citrix and go through proper integration testing to ensure development is compatible with Hyperdrive. Epic provides certain testing harnesses to help validate that your integration is successful.
  • Internal/External links: All links within Hyperspace (i.e., clinical references, links to external websites, etc.) mapped to Citrix previously must be mapped to the new web-based client and tested.

Testing and training

  • All applications must go through individual testing to validate correct build in Hyperdrive.
  • All training materials must be updated to accommodate any changes regarding utilizing the new web-based module.

HOW CAN TREXIN HELP?

It’s important to consider the amount of time and resources it will take to transition to Hyperdrive. When looking ahead at your transition, it is critical that your organization has a plan and the resources to complete this by the necessary timelines. If you are interested in support for your Hyperdrive transition, please contact a Trexin Advisor.

Please note that Open.epic.com contains more information on the technical specifications included in this change, though it requires Epic UserWeb access.

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